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Refund Policy

Memberships
 

Single and Corporate Membership fees are non-refundable, unless such fee has been charged in error by Women In Insurance (Victoria) (WII (Vic)).  In the event such error occurs, WII (Vic) will take steps to rectify the issue as soon as practicable at no expense to you. 


Single Memberships are non-transferrable to other persons. 

 

Changes can be made to members named on an organisation’s Corporate Membership, in accordance with the terms set out on our Corporate Membership page. 

Events 

 

WII (Vic) reserves the right to cancel or postpone any event.  In the event that WII (Vic) cancels an event for any reason, the ticket price paid (if any) will be refunded in full.  However, WII (Vic) bears no responsibility for any other costs incurred (such as flights, accommodation, travel expenses or loss of income). 


If you notify WII (Vic) that you wish to cancel your ticket(s) for an event at least 7 calendar days in advance of the commencement date, the ticket price will be refunded in full, less a 5% cancellation fee to cover the transaction costs.  Cancellations notified less than 7 calendar days prior to the event will receive a refund, less 10% of the ticket price.  Cancellation notified 24 hours or less prior to the event will not receive a refund.


Should you be unable to attend an event for which you have registered, a substitute attendee is welcome to attend in your place, provided WII (Vic) has been notified in writing and in advance of the event.  If the substitute attendee is not a member of WII (Vic) and does not qualify for a subsidy, the full the ticket price will apply, and extra payment will be due and payable before the event date.
All registered attendees for any WII (Vic) event must have paid their event registration fees in full prior to attending an event or risk non-admission at the event.


Refunds will not be provided to registered attendees who do not cancel or do not attend an event.

Refund Policy Complaints and Enquiries 
 

If you have any complaints or enquiries about our Refund Policy, please contact us by email at admin@wii.org.au.

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